Our financial system will be temporarily unavailable due to scheduled maintenance from Sunday, August 24 at 5:00pm until Monday, August 25 at 8:00am Eastern Time.
The services that will be unavailable during this period are:
-
Online and Mobile Banking, including Zelle®
-
Call-24
-
ATH Móvil app (in Puerto Rico)
Reduced limits will be in effect for Debit and Credit Card purchases and ATM withdrawals. Details are below.
What will the limits be on my Debit and Credit Cards?
Limits for ATM withdrawals and debit and credit card purchases will be reduced during the maintenance window. These will return to normal immediately when the systems are again available.
During the maintenance window, your withdrawal and purchasing limits will be as follows:
-
ATM withdrawals: Cash withdrawals will be limited to $250.
-
Debit and Credit card purchases: You can spend up to $250 during the outage. Transactions above this amount may be declined.
What do I do if I need to spend more than the limits set in place during the maintenance window?
If you anticipate needing access to more funds during the outage periods, we recommend withdrawing cash prior to the scheduled maintenance time.
How are Online and Mobile Banking affected?
During the scheduled maintenance window, Online Banking and Mobile Banking will not be available. Once the maintenance is over, all services will return to normal. During this window, you will not be able to:
-
Check your account balance
-
Transfer funds between your GE Credit Union accounts
-
Use Online or Mobile Banking to pay bills
-
Deposit checks using Mobile Banking
-
(US only) Send money to others using Zelle®
-
(Puerto Rico only) Use the ATH Móvil app
Why will the system be unavailable?
GE Credit Union is working to improve the stability and reliability of our core financial system. In order to do this work, the system must be temporarily disabled. The work is scheduled on Sunday evening to minimize disruptions to our members. Members will not notice any changes in services after this maintenance is complete.
I have more questions!
Contact your local branch or call us at 800.992.8472 if you have any questions.