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Mortgage Business Development OfficerCorrespondent Lending - Part-Time

Responsible for the development of mortgage sales for GE Credit Union’s growing “Credit Union Service Organization” Foundations Mortgage Services (FMS).  The incumbent is responsible for all activities of the Correspondent Lending Division to include cultivating and maintaining successful relationships with correspondent Credit Union lenders and realtors to obtain a maximum flow of mortgage applications. Responsible for meeting the service delivery expectations of the correspondent lender while regarding GE Credit Union/FMS best interest and complying with policies and procedures. The Incumbents of this position acts as a Mortgage Loan Originator (MLO) as defined in the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act).

Essential Duties and Responsibilities:
• Serves as daily contact for interaction between correspondent lending department, internal GE Credit Union departments and vendors.
• Assist correspondents with questions, scenario and calls.
• Develop operational effectiveness strategy to support overall financial goals, deliver on our customer promise and desired customer experience and support the clients and messaging.
• Identify opportunities to increase revenue, improve productivity and create long-term sustainable value, continuously focusing on managing the profitability of the correspondent lending division.
• Develop and be accountable for the successful achievement of measurable financial and operational success indicators.
• Identify potential barriers to success and develop alternatives for overcoming barriers.
• Continuously evaluate feasibility of strategy based on developments in competitive environment as well as internal resources, recommending changes or new courses of action as appropriate.
• Develop processes to plan, manage, execute and communicate specific mortgage sales initiatives.
• Maintain current knowledge of industry trends, innovations and customer adoption and behavior to anticipate and proactively meet customer needs.
• Develop and maintain understanding of GE Credit Union current products, capabilities and competitive position within the industry in order to assess current state and while being involved in the building of the correspondent lending department for the future.
• Ensure the delivery of excellent service, responding effectively to correspondent lenders and realtors.
• Continuously monitor and renew organization structure to support pipeline.
• Ensure effective controls, monitoring and reporting procedures are in place to ensure risk to credit union is mitigated.
• Ensure adherence and compliance to the credit union's policies and procedures, as well as industry, state and federal regulations/law(s).

Special Requirements:
• Associates degree or equivalent experience in a related field which provides a level of skill and knowledge necessary to satisfactorily perform the job functions.
• A minimum of two years of progressively responsible experience in the mortgage industry.
• Strong verbal and written communication; exceptional client interaction skills.
• Exceptional thoroughness, attention to detail, and follow-through.
• Technical competence, understanding and following the latest technology and financial services trends.
• Willingness to travel locally.


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