COVID Relief
As a member-owned financial institution, we are here to serve you, our member-owners. We are committed to providing you with personalized assistance when needed. Let us know how we can help.
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Mortgage Relief Assistance — If you are having trouble paying your GE Credit Union mortgage due to COVID-related financial hardship, complete our Mortgage Relief Form to submit a request.
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Need assistance with something else? Call us at 800.992.8472 Monday–Friday 9am–4pm EST.
Branch Access
All GE Credit Union branches have resumed regular branch hours except the Milford Parsons and Fairfield Municipal branches in Connecticut. Because they are located in government-run buildings, these two branches are still closed.
For everyone’s protection and safety, we have implemented CDC-recommended preventative measures and we ask all of our members to adhere to the following when visiting any of our branches:
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Please refrain from entering the lobby if you have a fever or have been exposed to COVID-19.
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A mask or face covering is required for all in branch visits. If you do not have a mask, please utilize our branch locations with a drive up to complete your transaction.
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Branch lobbies access will be regulated, only allowing a few members in at a time for mandated social distancing.
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Floor decals indicate where you should stand to maintain social distancing.
In an effort to keep you and our employee’s safe, our branches will have:
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Acrylic germ shields at the teller lines.
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Hand sanitizer stations at every branch location.
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Increased branch cleaning and sanitizing.
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Informative branch signage to remind our members of the branch guidelines.
We appreciate you making our collective health the number one priority. Please continue to use or branch drive-ups when possible and only visit the branch lobbies for more complex transactions. As always, online and mobile banking are available to use 24/7 or call us at 800.992.8472, Monday – Friday, 9am-4pm EST.