GE Credit Union

We invite you to be a part of it.

Don’t just go to a job every day. Wake up every morning and start your day building a career you can be proud of!

At GE Credit Union, you’ll be a part of an organization that cares about its members. We make a commitment to them to provide the highest quality financial service possible, all so they can achieve their dreams. It’s because of our team of talent that our membership stays loyal. Our team is what makes us great.

We are currently hiring for the following jobs:

In our Bridgeport (Lafayette), Connecticut location for Member Service Representatives

2 full-time positions and 1 part-time position

In our Valley Forge, Pennsylvania location for Member Service Representatives

1 full-time position and 1 part-time position

In our Syracuse, New York location for a Member Service Representative

1 full-time position

Job Description

Must have reliable transportation

The Member Service Representative performs all traditional teller functions in a manner which aligns with the Credit Union's mission of enhancing our member’s financial lives and becoming their preferred financial partner.

Summary of Responsibilities:

Independently perform all teller functions accurately and efficiently. (Deposits, loan payments, withdrawals, electronic access etc.)
Assists members in evaluating current and future financial goals by pairing them with services and products that best fit their needs.
Demonstrate strong interpersonal skills, friendliness, and a professional demeanor.
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as assigned

Salary:

$15-$20 per hour

Benefits:

401(k) with Credit Union Match
Medical, Dental, and Vision Insurance
Paid Time Off
Discount on loans

Only full-time employees eligible

Schedule:

Monday to Friday all locations
Saturday at Bridgeport(Lafayette) location

Education

High School or equivalent (required)

Job Specifications:

Requires professional, well-developed interpersonal skills necessary for communicating with members and co-workers.
Prior Credit Union or banking experience a plus but not required.
Bilingual (Spanish/English) preferred at Bridgeport(Lafayette) location
Cash Handling : 2 years (preferred)

Communication method(s) used:

Email
Phone
In person

Work Remotely:

Please email your resume to: Griselle.White@myGECreditUnion.com

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In our Milford Connecticut Corporate Headquarters:

Member Service Telephone Representative II — Full Time

Job Description
Serve as a Member Service Representative responsible for performing clerical and administrative duties related to establishing new accounts, deposits, Remote Deposit Capture, and other member service related tasks. Handle member account maintenance daily through telephone contact with members.

Summary of Responsibilities:

Assist members in opening new accounts, to include savings, checking, holiday clubs, vacation clubs, CDs, etc.
Explain the different types of accounts available to members and suggest the appropriate account(s) to meet members’ needs.
Troubleshooting for member questions relating to ACH, Payroll, Online Banker, Bill Payer, Funds Transfer, Checking Accounts, ODP (Courtesy Pay), Individual Retirement Accounts, Certificates of Deposit, Credit and Debit cards.
Perform file maintenance and account changes as necessary.
Perform routine member transactions and other member service functions as necessary.
Assist members by phone and in person on matters such as stop payments, account status, account balance, account maintenance, loan pay-offs, office hours, services offered. etc.
Complete end of day balancing using Electronic Presentment.
Performs other duties as necessary.

Salary:

$16.50-$17 per hour

Job Specifications

Requires professional, well-developed interpersonal skills necessary for communicating with members and co-workers.
Prior Credit Union or banking experience a plus but not required.
Bilingual (Spanish/English)

Work Remotely